Salon Etiquette

I often feel like etiquette is a thing of the past. I for one, love manners. I love people who are kind and polite to a fault. Especially towards people who work in the service industries and get terrorized on a daily basis by rude, unreasonable consumers.

A friend recently requested a piece on Salon Etiquette in the hopes of ensuring she didn’t inadvertently commit a faux pas during her next trip to the salon.

I jumped on the idea and immediately recruited my fabulous hairdresser Natalie Keklikian to share some of the do’s and don’ts that she’s learned over the years, as well as some of her pet peeves that we can all learn from.

Salon Etiquette San Francisco Beauty Fashion Blogger Street Style

{Miss Natalie took me from my natural blonde to red a few years ago & we’ve been together ever since!} 

(1) If a salon/hairdresser’s rates include a range of prices – Is it ok to discuss where in the range your procedure will fall prior to getting started? What, if anything, about a procedure can be negotiated/discussed in advance?

Stylists give a range of prices because not all heads are equal, so depending on hair length and type the same service may be more time intensive or require more product from one client to the next. Prices are set to maintain a (somewhat) consistent hourly rate throughout the day and cover any overhead (color, bleach, keratin). Your stylist should be able to tell you up front what your service will cost, provided you can consult with them in person. This is in the stylist’s best interest, as no one likes to be surprised by the number of digits on their bill–even if they do look super fab.

The one caveat to all of this is color correction. Most stylists will bill an hourly rate for this service, and we don’t want you to leave our chair looking anything less than perfect. Girls come to me in tears over botched colors, but just because I’m doing god’s work that doesn’t make me a charity.

Also, if you absolutely must go from jet black to platinum, get ready to shell out the dough.

(2) What are some of a stylist’s biggest pet peeves that we should avoid at all costs? (Tardiness…? Last minute appointment changes…?)

My biggest pet peeve is hands down when people don’t show up to their appointment and don’t let me know ahead of time. Your boss used to call this a, “no call, no-show,” and your ass got fired for it. I am very understanding. Shit happens. But give me a heads up so homegirl can go get a latte or grab lunch with her boo.

If your appointment is in the morning BY ALL MEANS send a text, email, carrier pigeon, smoke signal, whateva. I can make up the money but I’ll never get back those precious minutes of beauty sleep.

Salon Etiquette San Francisco Beauty Fashion Blogger Street Style

{Seeing RED. Just a few of the shades I’ve tried over the years: Top Left // Top Right // Bottom Left // Bottom Right}

(3) What’s something that you love in a client? Any tips for making sure we develop a great, long-term relationship with our stylists?

Ok finally I can boast about how much I LOVE my clients. I love clients who are on time. I love clients who appreciate my work. I love clients who want change! I love clients who leave their problems at the door and enjoy their time with me, or come to me with their problems and talk it out over the blow dryer. The more you share with your stylist, the more they will understand you as a person and know what you want for your hair. Your best friend, other than the one you’ve had since childhood, should be your hair stylist. Not even joking!

Also I can’t stress enough how exciting it is seeing a regular on your schedule and looking forward to seeing them. Honestly it’s what gets me through the day!

I LOVED reading Natalie’s responses – I agree 100% on all of this and I feel like etiquette-wise, these can be applied to most situations. Have a question or concern? Ask first! Going to be late? Call! Want to develop a great relationship with someone? Talk it out!

What did YOU think of this piece? Interested in more etiquette posts?


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